Shipping Policy
Shipping Policy
Delivering luxury to your doorstep
📦 Shipping Information
We take great care in packaging and shipping your handcrafted luxury items to ensure they arrive in perfect condition.
Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Priority Shipping: 2-3 business days
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues or unforeseen circumstances.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped. You can track your package using the tracking number provided.
Shipping Destinations
We currently ship within the United States. For international shipping inquiries, please contact us directly.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at mcustomcreation114@gmail.com or (615) 540-5547. We will work with you to resolve the issue promptly.
Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us as soon as possible.
Questions About Shipping?
If you have any questions about our shipping policy or need assistance with your order, we're here to help.
This shipping policy is effective as of January 2026 and may be updated from time to time. Please check this page for the most current information.